How to Join – your new member journey
Simple process to join. Your onboarding matters:
1. Get in touch
Pop in, call, email or message us online. One of our team will reach out to you help you pick the right membership for you.
2. Personalised Tour
We’ll show you around the gym and studio so you can see it all for yourself before you commit.
3. Simple Sign up
A short application and health questionnaire, and we’ll set up your access and direct debit on the spot.
4. Your free induction
Every new member gets an induction with a qualified member of our team. We will take you through all the equipment, the layout, and anything else you want to know.
5. Your first programme
Tell us your goals and we’ll point you in the right direction: a starter programme set up on our app Gymmaster to track your progress.
6. Check-in
Within your first month we’ll catch up with you to make sure you’re settling in and getting everything you need.